PRODUCT DETAILS
Would you grow SuSu?
Be SuSu’s Mom or Dad!
The original Susu charm is a soft, lovable plushie and our in office mascot.
It comes with a rose gold keychain ring so you can easily attach Susu to your bag, backpack or jacket and give that little touch of whimsy and charm to your belongings. If the ring is taken off, Susu can stand on her own. Its surface is easily washable and it’s the perfect size (15 cm) to accompany you anywhere and be your own lucky charm.
REVIEWS
SHIPPING & RETURNS
Shipping and Refund Policy
Orders are shipped via DHL Express which normally takes 2-5 business days. Your items are packed with the utmost care and you will be provided with a tracking number once the item is on its way to you
In case we are at fault for any issues with your order, we take full responsibility for your items and we offer a full refund or exchange/re-send the items. Please contact us at help@sooandcarrots.com within 3 days of receiving the parcel, in case you encounter any troubles with your order.
There are some cases in which we cannot assume responsibility for the failure of delivery, such as: putting down the wrong address, failing to respond to DHL or Custom Services’ inquiries, the parcel being stolen after it had already reached its intended destination, cancelling the order after we’ve already shipped the items.
In the above mentioned cases we cannot offer a refund for your order.
Regarding Customs Charges, policies vary from country to country so please make sure to consult your country’s customs services before placing an order.
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